Client Testimonials | Caroline Bass, The Bass Team

Trusted Guidance. Exceptional Manhattan Homes

Discover why discerning Manhattan buyers trust Caroline to guide them to exceptional homes and unparalleled experiences.

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Theresa Touchet
September 16, 2025

Caroline was instrumental in educating us and helping us obtain our little slice of the big apple. She went the extra mile and was extremely patient during the odyssey that is NYC real estate. We are so thankful for her assistance in kicking off our this chapter of our life.

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Martin WIlson
July 26, 2025

this is the third time we have worked directly with Caroline on the purchase or sale of a home in Manhattan, and each time was so straightforward and clear. Caroline stays on top of every detail and is always there for questions and any assistance needed. She has provided other references to us (architects, movers, real estate agents in other cities) and all have been equally five stars. If you work with Caroline, you will always know the details are being looked after and will be up to date on the process and expectations

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Zaher Hamadeh
July 24, 2025

We had a wonderful experience working with Caroline. She helped us rent our condo in NYC very smoothly. From the beginning, Caroline and her team were very responsive, professional and knowledgeable. I highly recommend her to anyone looking for a reliable and personable real estate broker.

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April Mason
July 24, 2025

I had a great experience working with Caroline! She helped me rent out my Manhattan studio apartment and was efficient, had good ideas and got the job done quickly! Highly recommend !

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Simon R
January 27, 2025

I worked with Caroline and her team to rent out my apartment on the UWS – she was awesome to work with, provided sage advice and made the whole process very easy. Nothing was too much trouble, she was very responsive and went the extra mile in getting the details sorted. I would highly recommend Caroline and her team to anyone looking to work with a NYC broker.

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Julia Salvata
October 11, 2024

I recently worked with Caroline on the sale of my UES co-op and couldn’t be more pleased. She is extremely personable, well informed on the market, and always available for questions. Not only did she assist with a perfect pricing strategy for the apartment, but she also has a great eye for staging apartment photos. I have worked with a handful of realtors in the past, and this is the first time I truly trusted and enjoyed working with one, such a breath of fresh air during a stressful process! I highly recommend working with her and hope to again one day!

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Deidrie Henry
June 14, 2023

From the first conversation that my husband and I had with Caroline, we knew that we would be in good hands. This was our first time buying in New York and her knowledge of the city, the real estate market, and specifically, the market in the Upper West Side, allowed us to feel confident that, with her, we would eventually find our home. Caroline was caring, patient, professional, insightful, readily available to answer our myriad of questions, and determined to guide us smoothly through the process. We had been looking for almost a year, and we were about to place our search on a brief hold when Caroline called to tell us of a place that would be going on the market the next day. She held our hand through the journey from offer to closing and we have her to thank for our amazing new home. Without hesitation, we would recommend Caroline to anyone looking for a home in the city.

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Ashley Fischer
June 5, 2023

My husband and I truly loved working with Caroline. She was so thoughtful and really listened to us to help us find the perfect home. It took us a few iterations to really assess our needs, and Caroline was with us every step of the way of our journey. Buying a home in NYC is no easy feat, but Caroline made the process actually enjoyable and fun, and she knows the NYC market like the back of her hand. We saw her not only as a broker, but truly as our advisor. Even after we went into contract, Caroline gave us great tips around renovations and work to help us think about resale value for our home. We would recommend Caroline again and again!

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Alexandra St. Charles
January 22, 2023

Caroline is truly exceptional! Her thorough and thoughtful guidance helped me find the right buyers and moved us to close as quickly as I had hoped! I was impressed with her depth of knowledge of the market, quick responses to all my questions, and her thoughtful advice throughout the process. She was great at working with other RE brokers, assessing potential buyers/offers, and advising on pricing strategy. I’m so grateful for her help in navigating this often stressful experience but Caroline made it as seamless and as easy as possible. It makes such a difference to have a trusted advisor in this process. I’d recommend her for anyone looking to buy or sell in NYC!

  •   Caroline is great to work with, professional, detailed, and very pleasant. We listed our co-op with her because of her completeness and professionalism and she was a delight to work… read more

    thumb Diane F.
    6/10/2023

      It was a pleasure to work with Caroline on listing and selling my studio condo in Manhattan! She was so easy to communicate with, and addressed all my questions and… read more

    thumb Angela H.
    9/05/2025

      this is the third time we have worked directly with Caroline on the purchase or sale of a home in Manhattan, and each time was so straightforward and clear. … read more

    thumb Martin W.
    7/26/2025
  •   From the first conversation that my husband and I had with Caroline, we knew that we would be in good hands. This was our first time buying in New… read more

    thumb Deidrie D.
    6/14/2023

      Caroline was great to work with in selling my co-op. Her initial power point presentation was very informative and revealed just about everything I needed to feel comfortable working with… read more

    thumb Steve A.
    8/16/2023

      Caroline is the best! She was our broker to sell a coop apartment in the city. The apartment was in contract within two weeks at a price very close to… read more

    thumb Judy Z.
    7/25/2025
  •   I recently worked with Caroline on the sale of my UES co-op and couldn’t be more pleased. She is extremely personable, well informed on the market, and always available… read more

    thumb Julia S.
    10/11/2024

      Caroline was wonderful to work with: detailed, professional, responsive, and capable. She came highly recommended by a family friend, and upon meeting her it was clear why! Caroline helped us… read more

    thumb V V.
    8/16/2025

      Caroline was an absolute star during the entire sale process. In an unpredictable market, I always felt Caroline had my back. I never felt pressured and I really… read more

    thumb Jessica M.
    4/21/2024